OurPack Health

Free · No account needed

Is this an emergency?

Tell us about your animal and what you are seeing. You will get a structured, vet-ready summary and a clear answer on where this should go — in minutes, at any hour.

If this is an emergency, stop and call now. Struggling to breathe, collapsed, seizing, bleeding heavily, a bloated hard belly, or you think they ate something toxic — go to your veterinarian or an emergency animal hospital. Do not wait for this form.
  1. 1 Your pet
  2. 2 What is happening
  3. 3 What to do

Six questions. They are the ones that change the answer — species, age and neuter status all move which rules apply.

No credit card, no app install. One free case for your pet.

How this works

A fixed rule set decides the urgency — not a chatbot

You describe, we structure

What you type is recorded exactly as you wrote it and travels with the result, so your vet reads your words rather than a summary of them.

Code assigns the urgency

The urgency comes from a reviewed, versioned rule set — the same observations always produce the same answer, and it is never lowered by a model.

Every path ends at your vet

It never diagnoses, never scores your pet, and never tells you not to go. The question is how fast, never whether.

A woman sits on the floor at night beside her black curly-coated spaniel, reading her phone; the dog lies against her leg with his head up, watching her.
A clear answer on where this should go, at any hour.
About this image

Role: the illustration on the free triage page for OurPack Health, a pet health product, supporting a tool that tells an owner how urgently their animal needs to be seen. Scene: an illustration of a dim living room late at night, lit by one low lamp and the screen of a phone. A woman in her early thirties sits on the floor with her back against a sofa, reading her phone with concentration rather than panic. Her dog, a black curly-coated spaniel in a red collar, lies against her leg with his head raised, awake and watching her. Her free hand rests on his back. A faint thread of connected points runs on the phone screen. What it is asserting about the product: that the triage is reachable at any hour without an appointment or an account, and that what it returns is a structured answer that produces calm and a decision rather than alarm. The owner is reading a result, not waiting for one. The animal is deliberately depicted alert and present rather than collapsed or distressed, because the product answers how urgently to seek care and never answers whether care is needed — every outcome directs the owner to a licensed veterinarian, so the image does not depict an emergency in progress. Relevance for someone evaluating the product: it indicates a free, always-available urgency assessment that hands off to a veterinarian. The urgency is assigned by a fixed reviewed rule set rather than by a conversational model, and the tool does not diagnose, does not rate the animal, and never advises against seeing a vet.